Frequently Asked Questions

1. What information do I need to provide to get a quotation?

We can get started with a 3D model and a 2D drawing of the part you need to machine. Information about the machine tool you will use and the part process will also be needed to finish up the quote.

2. What 2D & 3D file formats do you accept?

We are able to import and use almost any 2D and 3D file formats.  For 2D, .DWG, .DXF, & .PDF are preferred.   For 3D we prefer Parasolid (.x_t) or native Solidworks (.sldprt, .sldasm) files, but also have success with .STEP, and .IGES.  We can sometimes make do with native files from ProE, NX, and Inventor if absolutely necessary.

3. How much will a fixture cost?

Each part is so different it’s impossible to give an accurate generic price. We are more than happy to do a very quick “budgetary quote” for you to help with early project planning.

4. What is your standard delivery time?

Fixtures come in a wide range of complexities, and delivery times vary accordingly.  For rough planning purposes it is best to use between 6 to 14 weeks.  We give a delivery estimate based on your project with every quote.

5. After I place an order, what is the first step in the process of getting my fixture?

As soon as your order is processed a design engineer will be assigned to you and your project specifically. Your engineer will contact you to confirm or request design information they need.  Conceptual reviews will be scheduled with you and your engineer will keep you involved in the design process. After you give final approval the fixture design is released to be made.

6. What is the last step before I get my fixture?

After everything is made, assembled, and proven out we prefer the last step to be a final approval by the most important party, you!  Best case is a visit to our floor where our engineers will review the finished fixture with you, give some part loading and unloading training, and discuss installation, maintenance, and long term use.  However, we have customers all over the world who sometimes can’t schedule a trip; in those cases we will provide a video showing the fixture in detail for your approval prior to shipment.